We find the fault first
Four regional teams, nine offices and an engineer’s phone that knows about a problem before your lab does.
How a service call runs
Engineers see the same live schematic as the touchscreen, before they leave for site.
You raise it, or the system does
Press SOS on the cabinet, raise a request in the app, call, or let an alert from Calyx Connect open the ticket for you.
The right engineer gets it
Tickets go to the engineer who covers your city. Priority calls must be accepted within the hour, or they escalate.
Fixed and recorded
Every visit is logged with before-and-after photos, parts used and the root cause.
Checked in the readings
Live conductivity, flow and pressure show whether the fix held. You see the same readings in your app.
Four regions, one standard
North
Branches in New Delhi and Agra.
West
Head office in Pune, branches in Mumbai and Nagpur.
South
Branches in Bengaluru, Hyderabad, Kozhikode and Kochi.
East
Covered by our East service team.
Nine offices
Head office in Pune, with branches across the country.
Maintenance contracts
Preventive maintenance visits, consumables and repairs under one contract, with renewal dates tracked for every machine.
Ask us for the plan that fits your system and test volume.
Raise a service request
For urgent faults, press SOS on the cabinet or call +91 91300 95115.